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Welcome to VersedLook’s new and improved customer experience! As part of our ongoing commitment to streamline our operations and enhance our client services, we are excited to announce a transition to our own social media management platform. In addition, we are moving our communication channels to a new Slack workspace.

This guide will provide you with a step-by-step walkthrough to ensure a smooth and seamless transition.

Using The New Slack Workspace

Here’s everything you need to know to make the switch smoothly:

1. The New Workspace

We are excited to introduce you to our new Slack workspace, complete with our updated branding and workspace name. You will notice these changes as soon as you log in.

Old Workspace: VersedLook
New Workspace: VersedLook Marketing

2. Email Invitations

You will receive an email invitation to join the new Slack workspace. Here are the types of emails you might receive:

Please make sure to accept the invitation and follow the instructions to activate your account:

 

3. Messages and Files Transfer

Rest assured, all your messages and files will be preserved and accessible in the new workspace. You will not lose any important information during this transition. However, you will need to activate your account in the new workspace to continue accessing these resources.

4. Decommissioning the Old Workspace

The old Slack workspace will be decommissioned by the end of the week. To ensure a smooth transition, please activate your new account as soon as possible. After the decommissioning, the old workspace will no longer be accessible.

If you encounter any issues or have questions, please reach out to our support team for assistance at support@versedlook.com. We appreciate your cooperation during this transition.

Getting Started with the New Scheduling Platform

We are thrilled to announce the launch of our new scheduling platform, designed specifically for managing your social media accounts and more. This platform offers improved functionality and automation. Here’s how to get started:

1. Access the New Platform

You will receive an email with your login credentials and a link to access the new scheduling platform. Follow these steps to begin:

  • Email Invitation: Look out for an email from VersedLook with your unique login details and the access link.
  • Login: Click the link and use the provided credentials to log in for the first time. You will be prompted to change your password and set up your profile.

2. Tour the Interface

Upon logging in, you will be greeted with a guided tour of the main features and functionalities. This tour will help you familiarize yourself with the platform and understand how to navigate through different sections.

  • Dashboard Overview: Get an overview of your projects, upcoming tasks, and deadlines.
  • Project Management Tools: Learn about the various tools available to manage your projects efficiently.

3. Navigating Your Dashboard

Your dashboard is the central hub for all your project-related activities. Here’s a breakdown of the key components:

  • Projects Overview: View all your active projects in one place. Click on any project to see detailed information.
  • Tasks List: Access and manage your tasks with ease. You can view tasks by project, deadline, or priority.
  • Activity Feed: Keep track of recent activities and updates from your team members.

4. Managing Projects and Tasks

Our new platform simplifies project and task management. Here’s how to make the most of it:

  • Creating a Project: Click on the ‘Create Project’ button, enter the necessary details, and assign team members.
  • Adding and Assigning Tasks: Within each project, you can add tasks, set deadlines, and assign them to specific team members.
  • Monitoring Progress: Use the progress tracker to monitor the completion status of tasks and projects. This tool provides a clear visual representation of your project’s progress.

5. Collaboration Features

Enhance collaboration with your team using built-in features:

  • Comments and Updates: Add comments and updates directly to tasks and projects for seamless communication.
  • File Sharing: Upload and share files relevant to your projects. All team members will have access to these files within the project workspace.

If you need any assistance or have questions about using the new scheduling platform, please refer to our FAQs section or contact our support team. We are here to ensure that your transition is as smooth as possible and that you can leverage all the benefits of our new platform.